Making Sense of Vast Data for Government.
The Challenge. PCYC Queensland delivers engaging events to communities across the state. However, their data collection and report generation systems were too manual, so they needed to simplify their processes.
The Conclusion. Appscore created a mobile-responsive website that reduced manual input and saved PCYC Queensland invaluable development time and funds.
- Software Development
PCYC Queensland’s Challenge.
From organising and executing thousands of events every week, PCYC Queensland deals with a mammoth amount of data to gauge enjoyment, participation, and feedback from their events.
However, PCYC Queensland found that much of the data was either lost in transit from event to system or didn’t properly capture relevant details because the data was often recorded manually onsite before being entered into their computer systems. Coupled with the fact that this manual data entry system was very time-consuming, PCYC Queensland needed an upgrade to their existing processes.
We worked with PCYC to bring their large data processes into the digital and mobile age, reduce reporting time and improve the user experience.
How We Solved It.
First, we kicked off a discovery phase and worked closely with PCYC Queensland employees who used the manual data collection process.
We found the existing web app was not mobile-responsive – lacking the ability to change the display language or be tweaked to its environment, the web-based app restricted use on-the-go. Users often wrote data down manually and then endured the painful process of transferring the data onto the system when they returned to the office after events.
Through the back-end processes, we also found generating reports took up a lot of time as the system worked slowly through years of recorded data.
Thus, we identified the need for a mobile-responsive website that would allow for input of large amounts of data with minimal manual effort and provide a wide range of options for user customisation.
We user-tested iterations of our solution to make sure we consistently hit key productivity requirements users wanted to see.
Reporting made easy.
Cataloguing and integrating years’ worth of data into a nimble, straightforward website allowed for swift reporting. Generating complex reports became 300% faster, freeing up important time for users to focus on important priorities.
Directly transferring collected data to the system.
Our mobile-responsive app ensured data collection at events directly communicated with the PCYC Queensland system, cutting out the manual transfer entirely. Users no longer needed to double-handle data while trying to run events. The data collection service on the app also allowed for collecting a more diverse range of needs and feedback.
Reducing costs and freeing up funds for what matters.
PCYC Queensland knew every dollar had to be used as efficiently as possible. By smartly leveraging various AWS services to reduce the costs of their data system by 65%, we helped PCYC dedicate those saved funds to more high-priority areas.
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